Child line 1098 is India’s first 24-hour, free, emergency phone service for children in need aid and assistance.
Whether you are a concerned adult or a child, you can dial 1098, the toll free number to access our services. We not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation. We have, to date, reached out to over three million children across the nation through such calls.
The Ministry of women and child development, union Government had recently given permission to a youth organization in Kharghar to launch the facility which will be started from the Youth Centre in Kharghar.
However Navi Mumbai does not have a dedicated child helpline for children, calls 1098 were going to Mumbai helpline as a result, the children in Navi Mumbai city were facing difficulty in getting help on time.
Finally the Navi Mumbai Municipal Corporation (NMMC) gave its approval for the child line service.
The youth Organization has been working in Mumbai for last several years and has been addressing the issues related to the rights and safety of childrens living on the street as well as the underprivileged and vulnerable children. Similarly, the youth organization has been operating the Child Line Helpline in Mumbai for many years.
In Navi Mumbai too, the children face innumerable issues which include child beggars, child labour, physical and sexual abuse in schools/ residential areas, neglected children, children living on the street, children running away from home etc. A dedicated Helpline service for child line-1098 will certainly help in addressing these problems to a greater extent, feel social activists.
The Helpline service will be operational 24×7 between Digha and Belapur in the Municipal Corporation area of Navi Mumbai and 7 trained helpline associates will work in three shifts. There will be 3 volunteers and 1 coordinator to oversee them. Helpline Associates working on the Helpline will contact the Helpline if they find a child who is in crisis or provide immediate assistance from other agencies.
-Davinder Panesar, NMTV News