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Central Railway plans to outsource operations of public address system

The Central Railway has planned to outsource the operation of public address system on the platforms of main line and harbour line railway stations. The outsourcing has been planned to ensure announcements are made through these systems on all stations and commuters get the information regarding the trains even during the night hours.

The plan is to outsource public address system on 22 stations on the central railway main line and 19 stations on the harbour line. A private contractor will outsource these systems at approximately Rs 10,000 that would be given to each of the staffers appointed. The amount will be based on the wages given to the skilled and unskilled labourers.

The tenure of this contract has started from October 2016 and will continue upto October 2018.

“Earlier, there was a lack of staff strength and hence no announcements were made on the harbour line during the night time. The outsourcing will help in appointing staffers who will work on three shift basis so that the commuters get information regarding the trains during the day and night time as well,” Narendra Patil, Chief Public Relations Officer, Central Railway.

Three persons will be appointed to work each on the three shifts to make announcement about the trains. Accordingly, each person will work for eight hours a day.

The stations on harbour line namely, Dockyard Road, Rey Road, King Kircle, Kharghar, Airoli, Rabale, Gansoli, Khandeshwar, Mansarovar, Khopoli, Turbe, GTB Nagar, Govandi, Juinagar and few others will get the public address system. While on central line, Masjid, Currey Road, Sion, Kalyan, Bhandup, Mumbra and others will get these systems.

The commuters on the harbour line were glad to know about the outsourcing of public address system as there will be announcements on their section even during the night time.

“At times the indicator at Kharghar station does not work and there are no announcements about the timings, especially at night. Hence, we had to board the trains not knowing whether it was headed to Chhtrapati Shivaji Terminus (CST) or Andheri station. I hope the problem is solved with the outsourcing,” said Suresh Joshi, a resident of Kharghar, who travels daily to CST.

Few months ago, many commuters had complained to the railway officials that no announcements were being made on the harbour line stations after 11 pm.

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