In the next six months residents will not have to make rounds of civic offices for any work, Navi Mumbai Municipal Corporation (NMMC) administration is working on strengthening the e-governance module whereby residents can get their work done at the click of the mouse.
After taking charge as municipal commissioner, Tukaram Mundhe is working on improving and strengthening the e-governance system in a bid to ring in transparency and root out corruption.
“The present system of e-governance will not help, there is a need to improve the system and we are working on it. Complaints of corruption will automatically reduce once we have a good e-governance system in place,” said Mundhe.
The municipal commissioner during his ‘Walk with Commissioner’ at Nerul’s Wonders Park assured the residents that e-governance system will be put in place in next 6-months time. After taking over as civic chief Mundhe has taken a host of citizen-friendly initiatives which include strengthening the functioning of ward offices by appointing officers of the level of assistant municipal commissioner as ward officers.
“Residents do not have to come to head office for any work. All their work should be done at ward office level itself and that is the reason why assistant commissioner level officers are being appointed there. Payments of property tax, water bills and other taxes will be made online so that there is more convenience to residents,” said Mundhe.
The civic chief has also cracked down on corruption within the departments and asked head of departments to prepare standard operating procedure of every department to improve efficiency and working. Navi Mumbai civic body has online services but they are not effective as they ought to be. Also, at ward office level residents complain that functioning has not been effective due to inefficiency on part of the concerned officers and lack of accountability.